Send Payment link

Updated:
May 23, 2025

What is payment link?

Payment link means that you can receive payment from an end customer without them having to go to an online store or put the products they want in the shopping cart.

Why send payment link?

There can be several reasons for sending your customers a payment link. Here are some scenarios where a payment link is a good alternative:

  • Sellers who will sell goods physically on e.g. fairs or door-to-door
  • For sales made during a phone call that you want to get paid for right now
  • Request a new payment for an order that you have mistakenly cancelled or refunded
  • Backup solution if customers do not get paid in the normal way due to technical problems or other reasons

How do I send payment link?

Sending a payment link is super simple. Here's how to do it:

Step 1

Log in to Dintero Backoffice and click Payment link when you are in the Dashboard view or in the Payments view.

Step 2

Choose which payment methods you want to offer your customer to pay with. You can choose all or just one.

Step 3

Add items to the order. These will be shown to the end customer in the checkout when they pay, and will appear on the PDF that can be downloaded on the order from Backoffice. You must enter Description, Number of items, and Unit price. Standard VAT is set at 25%, but this can also be changed if you wish. A price cannot be zero.

To remove a product line you have entered, press the red trash icon to the right of the item lines.

Step 4

Enter what you want it to be the reference (order number) of this payment which will appear on the payment report when you are paid money for this order.

You can also choose how long you want the customer to have to pay this order. You can choose 1 day, 1 week or 1 month.

If you already know the address at which the customer will receive the goods, you can leave the option unchecked for the customer to fill in their physical address (Checkout Express).

You can also choose whether the money should be captured from the customer's account immediately or whether you want the order to be placed with a status authorized until you are ready to complete the order. If you want the money to be captured automatically, tick the box Capture payment automatically. Do you want to know more about the different transaction statuses an order can have, read more here.

Step 5

Finally, you have to choose how you want the customer to receive the payment link.

SMS/Push will send an SMS to the customer's phone number if multiple payment methods are selected i step 2. If only Vipps has been selected as a payment option, the customer will receive a push notification to open Vipps instead of SMS.

iPhone with payment link SMS displayed

E-mail- option will ask you to enter an email address and then open the default email application on your computer or mobile. The email address you entered will be set as the recipient, and the text field of the email will have a link to the payment that the customer can click on.

Link will simply create a URL that you can copy and deliver to the customer in the format you want.

Congratulations, you have now sent a payment link! 🎉

In Backoffice, you can see "live" when the customer has opened the payment link and when they have paid.

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